RW Firmware

The following RW printer firmware is available for download. Download release notes to view new features and enhancements.

RW Series (RxD and RxA) Information
There are two RW printer models, the RxD and RxA. Each model has unique firmware that is not compatible with the other. Loading the incorrect firmware on your printer can cause it to become inoperable and may prevent download of subsequent firmware. Please follow the instructions on this page carefully.

RW Firmware Alert

Other Mobile Firmware

How to determine which model you have

RxD Models
RxD models have a “D” in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.

Click on the image below that most closely resembles your printer(s).

   
RxA Models
RxA models have an “A” in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.

Click on the image below that most closely resembles your printer(s).

   
   
RW (RxD) Models
This information is for RxD Models only.

After downloading, click on the .exe file to extract the firmware.

PLEASE NOTE: These firmware applications are intended for use on 8 MB/16 MB printers only.

Only download these applications to a R2D, R3D, or R4D printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!

Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.

RW Firmware - RxD MODELS ONLY

Version Compatible Printers Download
SHCRW11z58 RW 220, RW 420 Standard release with CPCL, ZPL, and EPL. Contact sales for questions on ZBI in mobile printers.
SHCRW11z52 RW 220, RW 420 Standard release with CPCL, ZPL, and EPL. Contact sales for questions on ZBI in mobile printers.


   
RW (RxA) Models
This information is for RxA Models only.

After downloading, click on the .exe file to extract the firmware.

PLEASE NOTE: These firmware applications are intended for use on 4 MB/8 MB printers only.

Only download these applications to a R2A R4A printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!


Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.

RW Firmware - RxA MODELS ONLY

Version Compatible Printers Download
SHSTZ11z27 - RW Series RW 220, RW 420 Standard release - CPCL and ZPL only, does not support EPL or APL-I
SHSTZ11p10 - RW Series RW 220, RW 420 Standard release - CPCL and ZPL only, does not support EPL or APL-I
SHSTG10z - RW Series RW 220, RW 420 Standard release with CPCL, ZPL, and EPL